General terms and conditions
General terms and conditions with customer information.
Table of Contents
1. Scope
2. Conclusion of contract
3. Right of withdrawal
4. Prices and terms of payment
5. Delivery and Shipping Conditions
6. Granting of rights of use for digital content
7. Retention of Title 8. Liability for defects (warranty)
9. Special conditions for the processing of goods according to certain specifications of the customer
10. Redeeming promotional vouchers
11. Redeeming Gift Certificates
12. Applicable Law 13. Code of Conduct
14. Alternative Dispute Resolution
1) Scope
1.1 These General Terms and Conditions (hereinafter "GTC") of Christian Kubert, acting under "K1 Style Store" (hereinafter "Seller"), apply to all contracts for the delivery of goods that a consumer or entrepreneur (hereinafter "customer") concludes with the seller with regard to the goods presented by the seller in his online shop.We hereby object to the inclusion of the customer's own terms, unless otherwise agreed.
1.2 These terms and conditions apply accordingly to contracts for the delivery of digital content, unless otherwise expressly regulated.
1.3 These terms and conditions apply accordingly to contracts for the delivery of vouchers, unless something different is expressly regulated.
1.4 These terms and conditions apply accordingly to contracts for the delivery of tickets, unless something else is expressly regulated. These terms and conditions only regulate the sale of tickets for certain events specified in the seller's item description and not the implementation of these events. The legal provisions governing the relationship between the customer and the organizer as well as any conditions of the organizer that deviate therefrom apply to the implementation of the events. If the seller is not also the organizer, he is not liable for the proper execution of the event, for which the respective organizer is solely responsible.
1.5 Consumers within the meaning of these terms and conditions is every natural person who concludes a legal transaction for purposes that predominantly neither their commercial nor their independent professional activity can be attributed. Entrepreneur in the sense of these general terms and conditions is a natural or legal person or a legal partnership that acts in the course of a legal transaction in the exercise of their commercial or independent professional activity.
1.6 Digital content in the sense of these general terms and conditions are all data not on a physical data carrier , which are produced in digital form and provided by the seller under the granting of certain rights of use regulated more precisely in these terms and conditions.
2) Conclusion of contract
2.1 The product descriptions contained in the online shop of the seller do not constitute binding offers on the part of Seller, but serve to submit a binding offer by the customer.
2.2 The customer can submit the offer via the online order form integrated in the online shop of the seller. After placing the selected goods in the virtual shopping cart and going through the electronic ordering process, the customer submits a legally binding contract offer in relation to the goods contained in the shopping cart by clicking the button that concludes the ordering process. The customer can also submit the offer to the seller by telephone, fax, email, post or online contact form.
2.3 The seller can accept the customer's offer within five days,
- by he sends the customer a written order confirmation or an order confirmation in text form (fax or email), whereby the receipt of the order confirmation by the customer is decisive, or
- by delivering the ordered goods to the customer, whereby the receipt of the Goods at the customer are decisive, or
- by asking the customer to pay after placing the order.
If several of the aforementioned alternatives are available, the contract is concluded when one of the aforementioned alternatives occurs first. The period for accepting the offer begins on the day after the customer sends the offer and ends at the end of the fifth day after the offer has been sent. If the seller does not accept the customer's offer within the aforementioned period, this is considered to be a rejection of the offer, with the result that the customer is no longer bound by his declaration of intent via the payment service provider PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: "PayPal"), subject to the PayPal terms of use, available at https://www.paypal.com/de/webapps/mpp/ua / useragreement-full or - if the customer does not have a PayPal account - subject to the conditions for payments without a PayPal account, can be viewed at https://www.paypal.com/de/webapps/mpp/ua/privacywax- full. If the customer selects "PayPal Express" as the payment method as part of the online order process, he also issues a payment order to PayPal by clicking the button that concludes the order process. In this case, the seller declares acceptance of the customer's offer at the point in time when the customer triggers the payment process by clicking the button that concludes the order process.
2.5 If the payment type "Amazon Payments" is selected, payment processing is carried out via Payment service provider Amazon Payments Europe sca, 38 avenue John F. Kennedy, L-1855 Luxembourg (hereinafter: "Amazon"), under the Amazon Payments Europe user agreement, available at https://payments.amazon.de/help/201751590. If the customer selects "Amazon Payments" as the payment method as part of the online ordering process, he also issues a payment order to Amazon by clicking the button that concludes the ordering process. In this case, the seller declares acceptance of the customer's offer at the time when the customer triggers the payment process by clicking the button that concludes the order process.
2.6 When submitting an offer via the seller's online order form, the contract text is saved by the seller after the contract is concluded and sent to the customer in text form (e.g. email, fax or letter) after the order has been sent.The seller will not make the contract text accessible beyond this. If the customer has set up a user account in the seller's online shop before submitting his order, the order data will be archived on the seller's website and can be called up free of charge by the customer via his password-protected user account, providing the appropriate login data.
2.7 Before placing the order through the seller's online order form, the customer can identify possible input errors by carefully reading the information displayed on the screen. An effective technical means for better detection of input errors can be the browser's zoom function, which is used to enlarge the display on the screen. The customer can correct his entries as part of the electronic ordering process using the usual keyboard and mouse functions until he clicks the button that concludes the ordering process.
2.8 Only the German language is available for the conclusion of the contract.
2.9 Die Order processing and contacting usually take place via email and automated order processing. The customer must ensure that the e-mail address provided by him for processing the order is correct so that the e-mails sent by the seller can be received at this address. In particular, when using SPAM filters, the customer must ensure that all emails sent by the seller or by third parties commissioned to process the order can be delivered.
3) Right of withdrawal
3.1 Consumers are generally responsible Right of withdrawal to.
3.2 Further information on the right of withdrawal can be found in the seller's cancellation policy.
4) Prices and terms of payment
4.1 Unless otherwise stated in the seller's product description, the prices indicated by total prices, which include the statutory value added tax.Any additional delivery and shipping costs incurred are specified separately in the respective product description.
4.2 For deliveries to countries outside the European Union, additional costs may arise in individual cases, which the seller is not responsible for and which are to be borne by the customer. These include, for example, costs for the transfer of money by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). Such costs can also arise in relation to the money transfer if the delivery is not made to a country outside the European Union, but the customer makes the payment from a country outside the European Union.
4.3 The payment option (s) will be / will be communicated to the customer in the seller's online shop.
4.4 If payment is made using a payment method offered by PayPal, payment will be processed via the payment service provider PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: "PayPal"), subject to the PayPal terms of use, available at https://www.paypal.com/de/webapps/mpp/ua / useragreement-full or - if the customer does not have a PayPal account - subject to the conditions for payments without a PayPal account, can be viewed at https://www.paypal.com/de/webapps/mpp/ua/privacywax- full.
4.5 If the payment method "SOFORT" is selected, the payment is processed by the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich (hereinafter "SOFORT"). In order to be able to pay the invoice amount via "SOFORT", the customer must have an online banking account activated for participation in "SOFORT", legitimize himself accordingly during the payment process and confirm the payment instruction to "SOFORT".The payment transaction is carried out immediately afterwards by "SOFORT" and the customer's bank account is debited. The customer can find more information on the "IMMEDIATE" payment method on the Internet at https://www.klarna.com/sofort/. 4.6 If a payment method offered via the "Shopify Payments" payment service is selected, payment processing is carried out by the payment service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter "Stripe"). The individual payment methods offered via Shopify Payments are communicated to the customer in the seller's online shop. Stripe can use other payment services to process payments, to which special payment terms may apply, to which the customer may be informed separately. Further information on "Shopify Payments" can be found on the Internet at https://www.shopify.com/legal/terms-payments-de.
4.7 If the SEPA direct debit payment method is selected, the invoice amount is after a SEPA direct debit mandate has been issued , but not due for payment before the deadline for prior information. The direct debit is collected when the ordered goods leave the seller's warehouse, but not before the deadline for prior information has expired. Preliminary information ("Pre-Notification") is every message (e.g. invoice, policy, contract) from the seller to the customer that announces a debit by SEPA direct debit. If the direct debit is not redeemed due to insufficient account funds or due to the provision of an incorrect bank account or if the customer objects to the debit, although he is not authorized to do so, the customer must bear the fees arising from the chargeback of the respective credit institution if he is responsible for this . The seller reserves the right to carry out a credit check when selecting the SEPA direct debit payment method and to reject this payment method if the creditworthiness check is negative Expiry of the period for prior information on behalf of the seller from the customer's bank account.Preliminary information ("Pre-Notification") is every message (e.g. invoice, policy, contract) to the customer that announces a debit by SEPA direct debit. If the direct debit is not redeemed due to insufficient account funds or due to the provision of an incorrect bank account or if the customer objects to the debit, although he is not authorized to do so, the customer must bear the fees arising from the chargeback of the respective credit institution if he is responsible for this .
4.9 If the payment method direct debit is selected, the invoice amount is due immediately upon conclusion of the contract. The payment method direct debit (direct debit) sets a successful credit check by secupay AG, Goethestr. 6, 01896 Pulsnitz (www.secupay.ag) ahead. If, after checking the creditworthiness, the customer is allowed to collect the direct debit, the payment is processed in cooperation with secupay AG, to which the provider transfers his payment claim. In this case, secupay AG is revocably authorized to collect the invoice amount from the customer's specified account. In the case of assignment, only secupay AG can be made with a debt-relieving effect. The direct debit takes place immediately after sending the customer order in the online shop. The provider remains responsible for general customer inquiries, e.g. when selecting the payment method direct debit via secupay AG e.g. for goods, delivery time, dispatch, returns, complaints, revocation declarations and dispatches or credit notes.
4.10 If the direct debit payment method is selected via Stripe, payment processing is carried out via the payment service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock , Dublin, Ireland (hereinafter referred to as "Stripe"). In this case, Stripe will collect the invoice amount from the customer's bank account after the SEPA direct debit mandate has been issued, but not before the deadline for prior information has expired on behalf of the seller.Preliminary information ("Pre-Notification") is every message (e.g. invoice, policy, contract) to the customer that announces a debit by SEPA direct debit. If the direct debit is not redeemed due to insufficient account funds or due to the provision of an incorrect bank account or if the customer objects to the debit, although he is not authorized to do so, the customer must bear the fees arising from the chargeback of the respective credit institution if he is responsible for this . The seller reserves the right to carry out a credit check when selecting the SEPA direct debit payment method and to reject this payment method if the credit rating is negative.
4.11 If the credit card payment method is selected, the invoice amount is due immediately upon conclusion of the contract. The payment method credit card payment is processed in cooperation with secupay AG, Goethestr. 6, 01896 Pulsnitz (www.secupay.ag) to which the provider assigns his payment claim. Secupay AG collects the invoice amount from the customer's specified credit card account. In the case of assignment, only secupay AG can be made with a debt-relieving effect. The credit card will be charged immediately after sending the customer order in the online shop. The provider remains responsible for general customer inquiries, e.g. when choosing the payment method credit card payment via secupay AG for goods, delivery time, shipping, returns, complaints, revocation declarations and mailings or credit notes.
4.12 If you choose the payment method credit card via Stripe, the invoice amount is due immediately upon conclusion of the contract. Payment is processed by the payment service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter: “Stripe”). Stripe reserves the right to carry out a credit check and reject this payment method if the credit check is negative.
4.13 If the credit card payment method is selected via Wirecard, payment is processed via Wirecard Bank AG, Einsteinring 35, 85609 Aschheim (https: //www.wirecardbank. com /) to which the seller assigns his payment claim. Wirecard Bank AG collects the invoice amount from the customer's specified credit card account. In the event of assignment, only Wirecard Bank AG can be paid with debt-relieving effect. The credit card will be charged immediately after the customer order has been sent via the seller's online shop. The seller remains responsible for general customer inquiries, e.g. when selecting the payment method credit card via Wirecard. B. on the goods, delivery time, shipping, returns, complaints, revocations and returns or credit.Attention is drawn to the information provided by Wirecard Bank AG in accordance with Article 13 GDPR as part of the processing of credit card payments at https://www.wirecardbank.de/DSGVO.
5) Delivery and shipping conditions
5.1 The delivery of goods takes place on the way to the delivery address provided by the customer, unless otherwise agreed. When processing the transaction, the delivery address specified in the order processing of the seller is decisive.
5.2 If the delivery of the goods fails for reasons for which the customer is responsible, the customer bears the reasonable costs incurred by the seller. This does not apply with regard to the costs for the shipment if the customer effectively exercises his right of cancellation. If the customer effectively exercises the right of cancellation, the return shipping costs are governed by the provisions in the seller's cancellation policy.
5.3 Pick-up is not possible for logistical reasons.
5.4 Digital content is only provided to the customer in electronic form as follows :
- by download
- by email
5.5 Vouchers are given to the customer as follows:
- by download
- by email
- by post
5.6 Tickets are given to the customer as follows:
- by downloading
- by email
- by fax
- by post
6) Granting of rights of use for digital content
6.1 Unless otherwise stated in the content description in the seller's online shop, the seller grants the customer the non-exclusive, local and temporally unlimited right to use the content provided for private and business purposes.
6.2 A week It is not permitted to give the content to third parties or to make copies for third parties outside the framework of these terms and conditions unless the seller has agreed to transfer the contractual license to the third party.6.3 The granting of rights only becomes effective when the customer has paid the contractually owed remuneration in full. The seller can also temporarily allow the contractual content to be used before this point in time. A transfer of rights does not take place through such a preliminary permission.
7) Retention of title
If the seller makes advance payment, he reserves the ownership of the delivered goods until the purchase price owed has been paid in full br>
8) Liability for Defects (Warranty)
8.1 If the purchased item is defective, the provisions of the statutory liability for defects apply.
8.2 The customer is asked to complain to the deliverer about the delivered goods with obvious transport damage and the seller to notify. If the customer does not comply, this has no effect on his legal or contractual claims for defects.
9) Special conditions for the processing of goods according to certain specifications of the customer
9.1 The seller owes according to the content of the contract In addition to the delivery of the goods, the processing of the goods according to certain specifications of the customer, the customer must provide the operator with all the content required for processing, such as text, images or graphics, in the file formats, formatting, image and file sizes specified by the operator to grant the necessary rights of use for this. The customer is solely responsible for the procurement and acquisition of rights to this content. The customer declares and assumes responsibility for the right to use the content provided to the seller. In particular, he ensures that no third-party rights are infringed, in particular copyrights, trademarks and personal rights. 9.2 The customer releases the seller from third-party claims that arise in connection with a violation of their rights through the contractual use the seller's content can be asserted by the seller.The customer also assumes the reasonable costs of the necessary legal defense, including all legal and legal costs in the statutory amount. This does not apply if the customer is not responsible for the infringement. The customer is obliged to provide the seller in the event of a claim by third parties immediately, truthfully and completely, all the information necessary for the examination of the claims and defense.
9.3 The seller reserves the right to refuse processing orders, if the content provided by the customer violates legal or official prohibitions or common decency. This applies in particular to the delivery of anti-constitutional, racist, xenophobic, discriminatory, insulting, youth-endangering and / or glorifying content a certain period of validity can be issued free of charge and cannot be purchased by the customer (hereinafter "promotional vouchers"), can only be redeemed in the seller's online shop and only within the specified period. 10.2 Individual products can be excluded from the voucher campaign, if a corresponding restriction results from the content of the promotional voucher. 10.3 Promotional vouchers can only be redeemed before the order process is completed. Subsequent offsetting is not possible.
10.4 Only one campaign voucher can be redeemed per order.
10.5 The value of the goods must at least correspond to the amount of the campaign voucher. Any remaining credit will not be reimbursed by the seller. 10.6 If the value of the promotional voucher is not sufficient to cover the order, one of the other payment methods offered by the seller can be selected to settle the difference.
10.7 The credit of a promotional voucher is neither paid out in cash nor does interest pay Promotional vouchers are transferable. The seller can provide a liberating effect to the respective owner who redeems the promotional voucher in the seller's online shop. This does not apply if the seller has knowledge or grossly negligent ignorance of the ineligibility, inability to act or the lack of authorization to represent the respective owner.
11) Redeeming gift vouchers
11.1 Vouchers that are available through the online shop can be purchased by the seller (hereinafter referred to as "gift vouchers"), can only be redeemed in the seller's online shop, unless the voucher indicates otherwise redeemable in the year of the voucher purchase. Any remaining credit will be credited to the customer by the expiry date.
11.3 Gift vouchers can only be redeemed before the order process is completed. Subsequent offsetting is not possible.
11.4 Only one gift voucher can be redeemed per order.
11.5 Gift vouchers can only be used to purchase goods and not to purchase additional gift vouchers.11.6 If the value of the gift voucher is not sufficient to cover the order, one of the other payment methods offered by the seller can be selected to pay the difference. 11.7 The credit of a gift voucher is neither paid out in cash nor interest 11.8 The gift voucher is transferable. The seller can liberate the respective owner who redeems the gift voucher in the seller's online shop. This does not apply if the seller has knowledge or grossly negligent ignorance of the ineligibility, inability to act or the lack of authorization to represent the respective owner.
12) Applicable law
The law of the Federal Republic applies to all legal relationships between the parties Germany excluding the laws on the international purchase of movable goods. For consumers, this choice of law only applies insofar as the protection granted by mandatory provisions of the law of the state in which the consumer is habitually resident is not withdrawn.
13) Code of Conduct
- The seller has subject to the conditions of participation for the eCommerce initiative "fairness in trade", which can be viewed on the Internet at https://www.fairness-im-handel.de/teilnahmebedbedingungen/.
- The seller has submitted to the Trusted Shops quality criteria , which can be viewed on the Internet at http://www.trustedshops.com/tsdocument/TS_QUALITY_CRITERIA_de.pdf.
- The seller has submitted to OnTrustNet's quality criteria, which is available on the Internet at https://ontrust.net/shop -guetesiegel-requirements are visible.
14) Alternative dispute resolution
14.1 The EU Commission provides a platform for online dispute resolution on the Internet at the following link: https://ec.europa.eu/consumers / odr This platform serves as a point of contact for out-of-court settlement of disputes arising from online sales or service contracts in which a consumer is involved.
14.2 The seller is neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.
Table of Contents
1. Scope
2. Conclusion of contract
3. Right of withdrawal
4. Prices and terms of payment
5. Delivery and Shipping Conditions
6. Granting of rights of use for digital content
7. Retention of Title 8. Liability for defects (warranty)
9. Special conditions for the processing of goods according to certain specifications of the customer
10. Redeeming promotional vouchers
11. Redeeming Gift Certificates
12. Applicable Law 13. Code of Conduct
14. Alternative Dispute Resolution
1) Scope
1.1 These General Terms and Conditions (hereinafter "GTC") of Christian Kubert, acting under "K1 Style Store" (hereinafter "Seller"), apply to all contracts for the delivery of goods that a consumer or entrepreneur (hereinafter "customer") concludes with the seller with regard to the goods presented by the seller in his online shop.We hereby object to the inclusion of the customer's own terms, unless otherwise agreed.
1.2 These terms and conditions apply accordingly to contracts for the delivery of digital content, unless otherwise expressly regulated.
1.3 These terms and conditions apply accordingly to contracts for the delivery of vouchers, unless something different is expressly regulated.
1.4 These terms and conditions apply accordingly to contracts for the delivery of tickets, unless something else is expressly regulated. These terms and conditions only regulate the sale of tickets for certain events specified in the seller's item description and not the implementation of these events. The legal provisions governing the relationship between the customer and the organizer as well as any conditions of the organizer that deviate therefrom apply to the implementation of the events. If the seller is not also the organizer, he is not liable for the proper execution of the event, for which the respective organizer is solely responsible.
1.5 Consumers within the meaning of these terms and conditions is every natural person who concludes a legal transaction for purposes that predominantly neither their commercial nor their independent professional activity can be attributed. Entrepreneur in the sense of these general terms and conditions is a natural or legal person or a legal partnership that acts in the course of a legal transaction in the exercise of their commercial or independent professional activity.
1.6 Digital content in the sense of these general terms and conditions are all data not on a physical data carrier , which are produced in digital form and provided by the seller under the granting of certain rights of use regulated more precisely in these terms and conditions.
2) Conclusion of contract
2.1 The product descriptions contained in the online shop of the seller do not constitute binding offers on the part of Seller, but serve to submit a binding offer by the customer.
2.2 The customer can submit the offer via the online order form integrated in the online shop of the seller. After placing the selected goods in the virtual shopping cart and going through the electronic ordering process, the customer submits a legally binding contract offer in relation to the goods contained in the shopping cart by clicking the button that concludes the ordering process. The customer can also submit the offer to the seller by telephone, fax, email, post or online contact form.
2.3 The seller can accept the customer's offer within five days,
- by he sends the customer a written order confirmation or an order confirmation in text form (fax or email), whereby the receipt of the order confirmation by the customer is decisive, or
- by delivering the ordered goods to the customer, whereby the receipt of the Goods at the customer are decisive, or
- by asking the customer to pay after placing the order.
If several of the aforementioned alternatives are available, the contract is concluded when one of the aforementioned alternatives occurs first. The period for accepting the offer begins on the day after the customer sends the offer and ends at the end of the fifth day after the offer has been sent. If the seller does not accept the customer's offer within the aforementioned period, this is considered to be a rejection of the offer, with the result that the customer is no longer bound by his declaration of intent via the payment service provider PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: "PayPal"), subject to the PayPal terms of use, available at https://www.paypal.com/de/webapps/mpp/ua / useragreement-full or - if the customer does not have a PayPal account - subject to the conditions for payments without a PayPal account, can be viewed at https://www.paypal.com/de/webapps/mpp/ua/privacywax- full. If the customer selects "PayPal Express" as the payment method as part of the online order process, he also issues a payment order to PayPal by clicking the button that concludes the order process. In this case, the seller declares acceptance of the customer's offer at the point in time when the customer triggers the payment process by clicking the button that concludes the order process.
2.5 If the payment type "Amazon Payments" is selected, payment processing is carried out via Payment service provider Amazon Payments Europe sca, 38 avenue John F. Kennedy, L-1855 Luxembourg (hereinafter: "Amazon"), under the Amazon Payments Europe user agreement, available at https://payments.amazon.de/help/201751590. If the customer selects "Amazon Payments" as the payment method as part of the online ordering process, he also issues a payment order to Amazon by clicking the button that concludes the ordering process. In this case, the seller declares acceptance of the customer's offer at the time when the customer triggers the payment process by clicking the button that concludes the order process.
2.6 When submitting an offer via the seller's online order form, the contract text is saved by the seller after the contract is concluded and sent to the customer in text form (e.g. email, fax or letter) after the order has been sent.The seller will not make the contract text accessible beyond this. If the customer has set up a user account in the seller's online shop before submitting his order, the order data will be archived on the seller's website and can be called up free of charge by the customer via his password-protected user account, providing the appropriate login data.
2.7 Before placing the order through the seller's online order form, the customer can identify possible input errors by carefully reading the information displayed on the screen. An effective technical means for better detection of input errors can be the browser's zoom function, which is used to enlarge the display on the screen. The customer can correct his entries as part of the electronic ordering process using the usual keyboard and mouse functions until he clicks the button that concludes the ordering process.
2.8 Only the German language is available for the conclusion of the contract.
2.9 Die Order processing and contacting usually take place via email and automated order processing. The customer must ensure that the e-mail address provided by him for processing the order is correct so that the e-mails sent by the seller can be received at this address. In particular, when using SPAM filters, the customer must ensure that all emails sent by the seller or by third parties commissioned to process the order can be delivered.
3) Right of withdrawal
3.1 Consumers are generally responsible Right of withdrawal to.
3.2 Further information on the right of withdrawal can be found in the seller's cancellation policy.
4) Prices and terms of payment
4.1 Unless otherwise stated in the seller's product description, the prices indicated by total prices, which include the statutory value added tax.Any additional delivery and shipping costs incurred are specified separately in the respective product description.
4.2 For deliveries to countries outside the European Union, additional costs may arise in individual cases, which the seller is not responsible for and which are to be borne by the customer. These include, for example, costs for the transfer of money by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). Such costs can also arise in relation to the money transfer if the delivery is not made to a country outside the European Union, but the customer makes the payment from a country outside the European Union.
4.3 The payment option (s) will be / will be communicated to the customer in the seller's online shop.
4.4 If payment is made using a payment method offered by PayPal, payment will be processed via the payment service provider PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: "PayPal"), subject to the PayPal terms of use, available at https://www.paypal.com/de/webapps/mpp/ua / useragreement-full or - if the customer does not have a PayPal account - subject to the conditions for payments without a PayPal account, can be viewed at https://www.paypal.com/de/webapps/mpp/ua/privacywax- full.
4.5 If the payment method "SOFORT" is selected, the payment is processed by the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich (hereinafter "SOFORT"). In order to be able to pay the invoice amount via "SOFORT", the customer must have an online banking account activated for participation in "SOFORT", legitimize himself accordingly during the payment process and confirm the payment instruction to "SOFORT".The payment transaction is carried out immediately afterwards by "SOFORT" and the customer's bank account is debited. The customer can find more information on the "IMMEDIATE" payment method on the Internet at https://www.klarna.com/sofort/. 4.6 If a payment method offered via the "Shopify Payments" payment service is selected, payment processing is carried out by the payment service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter "Stripe"). The individual payment methods offered via Shopify Payments are communicated to the customer in the seller's online shop. Stripe can use other payment services to process payments, to which special payment terms may apply, to which the customer may be informed separately. Further information on "Shopify Payments" can be found on the Internet at https://www.shopify.com/legal/terms-payments-de.
4.7 If the SEPA direct debit payment method is selected, the invoice amount is after a SEPA direct debit mandate has been issued , but not due for payment before the deadline for prior information. The direct debit is collected when the ordered goods leave the seller's warehouse, but not before the deadline for prior information has expired. Preliminary information ("Pre-Notification") is every message (e.g. invoice, policy, contract) from the seller to the customer that announces a debit by SEPA direct debit. If the direct debit is not redeemed due to insufficient account funds or due to the provision of an incorrect bank account or if the customer objects to the debit, although he is not authorized to do so, the customer must bear the fees arising from the chargeback of the respective credit institution if he is responsible for this . The seller reserves the right to carry out a credit check when selecting the SEPA direct debit payment method and to reject this payment method if the creditworthiness check is negative Expiry of the period for prior information on behalf of the seller from the customer's bank account.Preliminary information ("Pre-Notification") is every message (e.g. invoice, policy, contract) to the customer that announces a debit by SEPA direct debit. If the direct debit is not redeemed due to insufficient account funds or due to the provision of an incorrect bank account or if the customer objects to the debit, although he is not authorized to do so, the customer must bear the fees arising from the chargeback of the respective credit institution if he is responsible for this .
4.9 If the payment method direct debit is selected, the invoice amount is due immediately upon conclusion of the contract. The payment method direct debit (direct debit) sets a successful credit check by secupay AG, Goethestr. 6, 01896 Pulsnitz (www.secupay.ag) ahead. If, after checking the creditworthiness, the customer is allowed to collect the direct debit, the payment is processed in cooperation with secupay AG, to which the provider transfers his payment claim. In this case, secupay AG is revocably authorized to collect the invoice amount from the customer's specified account. In the case of assignment, only secupay AG can be made with a debt-relieving effect. The direct debit takes place immediately after sending the customer order in the online shop. The provider remains responsible for general customer inquiries, e.g. when selecting the payment method direct debit via secupay AG e.g. for goods, delivery time, dispatch, returns, complaints, revocation declarations and dispatches or credit notes.
4.10 If the direct debit payment method is selected via Stripe, payment processing is carried out via the payment service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock , Dublin, Ireland (hereinafter referred to as "Stripe"). In this case, Stripe will collect the invoice amount from the customer's bank account after the SEPA direct debit mandate has been issued, but not before the deadline for prior information has expired on behalf of the seller.Preliminary information ("Pre-Notification") is every message (e.g. invoice, policy, contract) to the customer that announces a debit by SEPA direct debit. If the direct debit is not redeemed due to insufficient account funds or due to the provision of an incorrect bank account or if the customer objects to the debit, although he is not authorized to do so, the customer must bear the fees arising from the chargeback of the respective credit institution if he is responsible for this . The seller reserves the right to carry out a credit check when selecting the SEPA direct debit payment method and to reject this payment method if the credit rating is negative.
4.11 If the credit card payment method is selected, the invoice amount is due immediately upon conclusion of the contract. The payment method credit card payment is processed in cooperation with secupay AG, Goethestr. 6, 01896 Pulsnitz (www.secupay.ag) to which the provider assigns his payment claim. Secupay AG collects the invoice amount from the customer's specified credit card account. In the case of assignment, only secupay AG can be made with a debt-relieving effect. The credit card will be charged immediately after sending the customer order in the online shop. The provider remains responsible for general customer inquiries, e.g. when choosing the payment method credit card payment via secupay AG for goods, delivery time, shipping, returns, complaints, revocation declarations and mailings or credit notes.
4.12 If you choose the payment method credit card via Stripe, the invoice amount is due immediately upon conclusion of the contract. Payment is processed by the payment service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter: “Stripe”). Stripe reserves the right to carry out a credit check and reject this payment method if the credit check is negative.
4.13 If the credit card payment method is selected via Wirecard, payment is processed via Wirecard Bank AG, Einsteinring 35, 85609 Aschheim (https: //www.wirecardbank. com /) to which the seller assigns his payment claim. Wirecard Bank AG collects the invoice amount from the customer's specified credit card account. In the event of assignment, only Wirecard Bank AG can be paid with debt-relieving effect. The credit card will be charged immediately after the customer order has been sent via the seller's online shop. The seller remains responsible for general customer inquiries, e.g. when selecting the payment method credit card via Wirecard. B. on the goods, delivery time, shipping, returns, complaints, revocations and returns or credit.Attention is drawn to the information provided by Wirecard Bank AG in accordance with Article 13 GDPR as part of the processing of credit card payments at https://www.wirecardbank.de/DSGVO.
5) Delivery and shipping conditions
5.1 The delivery of goods takes place on the way to the delivery address provided by the customer, unless otherwise agreed. When processing the transaction, the delivery address specified in the order processing of the seller is decisive.
5.2 If the delivery of the goods fails for reasons for which the customer is responsible, the customer bears the reasonable costs incurred by the seller. This does not apply with regard to the costs for the shipment if the customer effectively exercises his right of cancellation. If the customer effectively exercises the right of cancellation, the return shipping costs are governed by the provisions in the seller's cancellation policy.
5.3 Pick-up is not possible for logistical reasons.
5.4 Digital content is only provided to the customer in electronic form as follows :
- by download
- by email
5.5 Vouchers are given to the customer as follows:
- by download
- by email
- by post
5.6 Tickets are given to the customer as follows:
- by downloading
- by email
- by fax
- by post
6) Granting of rights of use for digital content
6.1 Unless otherwise stated in the content description in the seller's online shop, the seller grants the customer the non-exclusive, local and temporally unlimited right to use the content provided for private and business purposes.
6.2 A week It is not permitted to give the content to third parties or to make copies for third parties outside the framework of these terms and conditions unless the seller has agreed to transfer the contractual license to the third party.6.3 The granting of rights only becomes effective when the customer has paid the contractually owed remuneration in full. The seller can also temporarily allow the contractual content to be used before this point in time. A transfer of rights does not take place through such a preliminary permission.
7) Retention of title
If the seller makes advance payment, he reserves the ownership of the delivered goods until the purchase price owed has been paid in full br>
8) Liability for Defects (Warranty)
8.1 If the purchased item is defective, the provisions of the statutory liability for defects apply.
8.2 The customer is asked to complain to the deliverer about the delivered goods with obvious transport damage and the seller to notify. If the customer does not comply, this has no effect on his legal or contractual claims for defects.
9) Special conditions for the processing of goods according to certain specifications of the customer
9.1 The seller owes according to the content of the contract In addition to the delivery of the goods, the processing of the goods according to certain specifications of the customer, the customer must provide the operator with all the content required for processing, such as text, images or graphics, in the file formats, formatting, image and file sizes specified by the operator to grant the necessary rights of use for this. The customer is solely responsible for the procurement and acquisition of rights to this content. The customer declares and assumes responsibility for the right to use the content provided to the seller. In particular, he ensures that no third-party rights are infringed, in particular copyrights, trademarks and personal rights. 9.2 The customer releases the seller from third-party claims that arise in connection with a violation of their rights through the contractual use the seller's content can be asserted by the seller.The customer also assumes the reasonable costs of the necessary legal defense, including all legal and legal costs in the statutory amount. This does not apply if the customer is not responsible for the infringement. The customer is obliged to provide the seller in the event of a claim by third parties immediately, truthfully and completely, all the information necessary for the examination of the claims and defense.
9.3 The seller reserves the right to refuse processing orders, if the content provided by the customer violates legal or official prohibitions or common decency. This applies in particular to the delivery of anti-constitutional, racist, xenophobic, discriminatory, insulting, youth-endangering and / or glorifying content a certain period of validity can be issued free of charge and cannot be purchased by the customer (hereinafter "promotional vouchers"), can only be redeemed in the seller's online shop and only within the specified period. 10.2 Individual products can be excluded from the voucher campaign, if a corresponding restriction results from the content of the promotional voucher. 10.3 Promotional vouchers can only be redeemed before the order process is completed. Subsequent offsetting is not possible.
10.4 Only one campaign voucher can be redeemed per order.
10.5 The value of the goods must at least correspond to the amount of the campaign voucher. Any remaining credit will not be reimbursed by the seller. 10.6 If the value of the promotional voucher is not sufficient to cover the order, one of the other payment methods offered by the seller can be selected to settle the difference.
10.7 The credit of a promotional voucher is neither paid out in cash nor does interest pay Promotional vouchers are transferable. The seller can provide a liberating effect to the respective owner who redeems the promotional voucher in the seller's online shop. This does not apply if the seller has knowledge or grossly negligent ignorance of the ineligibility, inability to act or the lack of authorization to represent the respective owner.
11) Redeeming gift vouchers
11.1 Vouchers that are available through the online shop can be purchased by the seller (hereinafter referred to as "gift vouchers"), can only be redeemed in the seller's online shop, unless the voucher indicates otherwise redeemable in the year of the voucher purchase. Any remaining credit will be credited to the customer by the expiry date.
11.3 Gift vouchers can only be redeemed before the order process is completed. Subsequent offsetting is not possible.
11.4 Only one gift voucher can be redeemed per order.
11.5 Gift vouchers can only be used to purchase goods and not to purchase additional gift vouchers.11.6 If the value of the gift voucher is not sufficient to cover the order, one of the other payment methods offered by the seller can be selected to pay the difference. 11.7 The credit of a gift voucher is neither paid out in cash nor interest 11.8 The gift voucher is transferable. The seller can liberate the respective owner who redeems the gift voucher in the seller's online shop. This does not apply if the seller has knowledge or grossly negligent ignorance of the ineligibility, inability to act or the lack of authorization to represent the respective owner.
12) Applicable law
The law of the Federal Republic applies to all legal relationships between the parties Germany excluding the laws on the international purchase of movable goods. For consumers, this choice of law only applies insofar as the protection granted by mandatory provisions of the law of the state in which the consumer is habitually resident is not withdrawn.
13) Code of Conduct
- The seller has subject to the conditions of participation for the eCommerce initiative "fairness in trade", which can be viewed on the Internet at https://www.fairness-im-handel.de/teilnahmebedbedingungen/.
- The seller has submitted to the Trusted Shops quality criteria , which can be viewed on the Internet at http://www.trustedshops.com/tsdocument/TS_QUALITY_CRITERIA_de.pdf.
- The seller has submitted to OnTrustNet's quality criteria, which is available on the Internet at https://ontrust.net/shop -guetesiegel-requirements are visible.
14) Alternative dispute resolution
14.1 The EU Commission provides a platform for online dispute resolution on the Internet at the following link: https://ec.europa.eu/consumers / odr This platform serves as a point of contact for out-of-court settlement of disputes arising from online sales or service contracts in which a consumer is involved.
14.2 The seller is neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.
